All demos and vision screens VIS-19

Fraud and document checks

The trust team sees listings and documents that automated checks have flagged, with the evidence, and a person makes the final decision.

Open alerts31 high, 2 medium

Items checked this week412Listings and documents, sample

Cleared by a reviewer9Flag was a false alarm

Median time to decision3 h 20 minSample figure

High Selected

Altered bank letter

Proof of funds for Sample Buyer K, uploaded for a reservation in Sample Tower C.

File readable Name matches passport Font differs in the balance line File edited after issue date Letter reference not confirmed

Flagged today, 08:42.

Medium

Suspicious listing: duplicate photos

Resale listing L-2291 by Sample Agency M uses 6 photos that also appear in listing L-1840 in another city.

6 of 8 photos duplicated Agency license not yet verified Title deed number format valid

Flagged yesterday, 17:05.

Medium

Price 45% below market

Listing L-2304 asks SAR 7,260 per sqm where the area average is SAR 13,200 per sqm (sample figures).

45% below area average Seller account 2 days old Photos unique

Flagged yesterday, 11:30.

Evidence: altered bank letter

Scan of the uploaded letter from Sample Bank A, with two areas highlighted: the balance line and the date (sample image)

Reference layout of a Sample Bank A letter for comparison (sample image)

Highlighted area	What the check found	Result
1. Balance line	The digits use a different font and spacing from the rest of the letter.	Mismatch
2. Issue date	The letter is dated 3 September; the file was last edited on 19 September.	Mismatch
3. Letter reference	Sample Bank A has not yet confirmed reference SB-A-204417.	Pending
4. Account holder name	The name matches the buyer's passport.	Match

Two areas of this letter differ from the bank's usual layout and the file was edited after its issue date. This is a reason to verify, not proof of fraud. Recommended action: pause the reservation and ask Sample Bank A to confirm the letter.

A person makes the final decision

Automated checks only flag and explain. A trust officer reviews the evidence and decides, and the buyer can respond before any action is final.

T Assigned to: Sample Trust Officer T

Case log

Letter uploaded by the buyerYesterday, 21:14
Automated checks flagged 2 areasToday, 08:42
Review by a trust officerIn progress
Decision recorded with a reasonPending

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