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All demos and vision screens DEMO-10
Clickable demo. The screens and figures are prepared samples. Nothing is saved, sent or calculated live.

Call and chat summaries

A sales agent turns a long call into a short record with the buyer's goals, objections, promises made and the next step.

Lead

Sample Buyer K., Birmingham, interested in Sample Tower B.

K Sample Buyer K., Birmingham

Shortlist sent Identity pre-check passed

InterestT2-1405, Sample Tower B, Madinah
BudgetUp to SAR 1,600,000
LanguageEnglish, Urdu
OwnerSample Agent F., Riyadh

Activity

  • Call recording, 25 minutes27 Jan 2027, 18:05 Riyadh time
  • WhatsApp chat, 14 messages22 Jan 2027
  • Shortlist of three homes sent15 Jan 2027

25:12, recorded with the buyer's consent

Summary of the call

A 25-minute call about unit T2-1405. The buyer is serious but wants two answers in writing before reserving.

Buyer goals

A family home for yearly visits to Madinah, within walking distance of the Haram, with two bedrooms and a lift.

Objections

Worried about a late handover and about paying from a UK bank account. Finds the service charge unclear.

Promises made

The agent will send the escrow details, the service charge estimate and the contract clause on late handover.

Next step

Send the three documents by 29 Jan 2027 and book a video viewing for the weekend.

The agent checks the summary before it is saved to the lead.

Buying signals

Two moments in the call suggest the buyer is close to a decision.
  • Asked about handover date twiceAt 06:40 and 19:15 in the recording
  • Mentioned selling UK property in springAt 12:30 in the recording

Highlights point to parts of the recording. They are not a score and the agent decides what to do.

What the agent saves

Reading the summary takes about a minute instead of replaying the call, and the next agent who opens the lead sees the same record.

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